PRIVACY POLICY

Aussie Chair Pty Ltd
Effective Date: 1/1/2026

SECTION 1 – WHAT INFORMATION WE COLLECT

When you purchase from Aussie Chair, as part of the buying and selling process, we collect personal information you provide, including:

  • Full name

  • Billing and delivery address

  • Email address

  • Phone number

  • Payment details

  • Order history

When you browse our website, we automatically receive certain technical information including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed and browsing behavior

This information helps us improve website performance, security, and customer experience.

Email Marketing

With your consent, we may send you emails regarding:

  • New products

  • Promotions

  • Updates

  • Service announcements

You may unsubscribe at any time.

SECTION 2 – CONSENT

How We Obtain Consent

When you provide personal information to:

  • Complete a transaction

  • Verify payment

  • Arrange delivery

  • Process returns

  • Request customer support

You consent to our collecting and using that information for that specific purpose.

If we request your information for a secondary purpose (such as marketing), we will either:

  • Obtain your express consent; or

  • Provide an option to decline.

Withdrawing Consent

You may withdraw your consent at any time by contacting:

orders@aussiechair.com

Please note that withdrawing consent may affect our ability to provide services.

SECTION 3 – DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information:

  • If required by law

  • To comply with legal obligations

  • To enforce our Terms of Service

  • To prevent fraud or unlawful activity

We may also disclose information to service providers strictly for business operations (e.g., payment processors, freight providers).

SECTION 4 – SHOPIFY PLATFORM

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

Your data is stored via Shopify’s secure data storage systems and databases, protected behind firewalls and encryption safeguards.

Payment Processing

If you use a direct payment gateway:

  • Your credit card data is encrypted via PCI-DSS standards.

  • Transaction data is stored only as long as necessary to complete the purchase.

  • Shopify adheres to PCI-DSS requirements managed by the PCI Security Standards Council (Visa, Mastercard, American Express, Discover).

Aussie Chair does not directly store full credit card information.

SECTION 5 – THIRD-PARTY SERVICE PROVIDERS

We use third-party providers such as:

  • Payment gateways

  • Freight and logistics companies

  • Marketing platforms

  • IT service providers

These providers may collect, use, and disclose personal information only as necessary to perform services on our behalf.

Some service providers may operate outside Australia. By using our services, you acknowledge that your information may be transferred overseas where different data protection laws may apply.

Once you leave our website or access a third-party site, you are no longer governed by this Privacy Policy.

SECTION 6 – SECURITY

We take reasonable steps to protect personal information from:

  • Loss

  • Misuse

  • Unauthorised access

  • Disclosure

  • Alteration

  • Destruction

Security measures include:

  • SSL encryption

  • Secure hosting infrastructure

  • PCI-DSS compliance

  • Restricted access to sensitive data

However, no internet transmission method is 100% secure.

SECTION 7 – COOKIES

Aussie Chair uses cookies to enhance website functionality and analytics.

Examples include:

  • _session_id – Stores session information

  • _shopify_visit – Tracks website visits

  • _shopify_uniq – Counts visits per user

  • cart – Stores cart contents

  • _secure_session_id – Secure session tracking

  • storefront_digest – Password-protected access

You may adjust your browser settings to disable cookies, though this may affect site functionality.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that:

  • You are at least 18 years of age; or

  • You have parental or guardian consent if under 18.

SECTION 9 – ACCESS & CORRECTION

You may request access to or correction of your personal information by contacting:

orders@aussiechair.com

We will respond within a reasonable timeframe in accordance with Australian Privacy Principles.

SECTION 10 – CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time.

Changes take effect immediately upon posting to our website. Material changes will be clearly communicated.

If Aussie Chair is acquired or merged, personal information may be transferred to the new entity in order to continue operations.

QUESTIONS & CONTACT INFORMATION

If you have any questions regarding this Privacy Policy, or wish to make a privacy-related complaint, please contact:

Aussie Chair Pty Ltd
Email: orders@aussiechair.com
Website: www.aussiechair.com.au